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Why Conventional Training So Often Fails to Produce Real Outcomes...and What to Do Instead
Organizations are spending more on training than ever, and still hearing a familiar complaint from leaders: “We trained them… so why isn’t anything changing?” That frustration isn’t just anecdotal. Corporate training spend in the U.S. has been reported at roughly $102.8B in the 2024–2025 period, continuing an upward trend. And yet, decades of research and practice show a stubborn pattern: most training doesn’t translate into sustained behavior change or measurable performance
Mark Fitzsimmons
7 days ago7 min read


Solving the Skilled Technician Shortage
Solving the Skilled Technician Shortage. Using an integrated framework to rebuild the workforce ecosystem.
Mark Fitzsimmons
Nov 24, 20255 min read


Designing Better Customer Experiences Through Integrated Design Discipline (IDD)
How industrial organizations can connect their operations, people, and customers for stronger long-term relationships. In most industrial environments, the talk about “customer experience” can sound a bit abstract. When you’re focused on production schedules, safety standards, or maintenance turnarounds, experience might not seem like the top priority. Yet, think about the last time you worked with a supplier or service partner who made your job easier, someone who responded
Mark Fitzsimmons
Nov 5, 20254 min read


Streamlining Processes with Lean Six Sigma
When I first encountered Lean Six Sigma, I was struck by its power to transform chaotic workflows into smooth, efficient operations. It’s like turning a cluttered garage into a well-organized workshop where every tool has its place and every task flows naturally. If your organization is struggling with operational efficiency or scaling, Lean Six Sigma strategies might just be the game-changer you need. Lean Six Sigma is not just a buzzword. It’s a proven methodology that comb
Mark Fitzsimmons
Nov 5, 20254 min read


Boosting Efficiency with Agile Management Strategies
When it comes to improving operational efficiency and scaling businesses, traditional management approaches often fall short. The world is moving fast, and so should the way we manage projects and teams. That’s where agile methodologies in consulting come into play. They offer a fresh, dynamic way to tackle challenges, adapt quickly, and deliver consistent results. I’ve seen firsthand how adopting agile principles can transform the way organizations operate, making them more
Mark Fitzsimmons
Oct 29, 20254 min read


360° Integrated Delivery Discipline™: Why Most Organizations Struggle to Execute, and How to Fix It
360° Integrated Delivery Discipline™ Let’s be honest: most organizations don’t fail because people are unskilled, unmotivated, or don’t “get it.” They fail because leadership, project delivery teams, and frontline operators are running three different playbooks at the same time. That misalignment is ridiculously expensive. Across industries, large programs are still routinely late, over budget, and underdelivering on promised value. On average, large IT projects run 45% over
Mark Fitzsimmons
Oct 29, 20257 min read


Embracing Operational Excellence in the Age of AI
A decade ago, operational excellence revolved around value-stream maps, gemba walks, Kaizen events, and Green Belts tracking cycle times and defects. Today, the best process-improvement tools don’t reside in dusty binders; they live in your AI sidebar. As we navigate faster markets, greater complexity, and a squeeze on talent and time, organizations are adopting a hybrid model. This model combines proven methods with generative AI and real-time analytics. The outcome? Shorter
Mark Fitzsimmons
Oct 18, 20253 min read


Selling to U.S. Government Agencies: What You Need to Know About the FAR Overhaul and New Purchasing Limits
The U.S. federal government is the world’s largest customer. It spends hundreds of billions each year on products, services, and technology. For businesses, this presents a massive opportunity. However, it comes with its own set of rules, thresholds, and processes. Two recent shifts make this moment especially important for companies considering the federal market: 1. The Revolutionary FAR Overhaul (RFO) In April 2025, the White House initiated a sweeping rewrite of the Feder
Mark Fitzsimmons
Oct 2, 20253 min read


AI-Driven Continuous Improvement: Finding and Fixing What Matters Most
AI-Driven Continuous Improvement: Finding and Fixing What Matters Most As technology evolves rapidly, true competitive advantage comes...
Mark Fitzsimmons
Aug 12, 20253 min read


Amplifying Agile: How Lean Six Sigma and Design Thinking Supercharge Value Delivery
Agile methodologies have transformed how teams deliver value—yet in fast-moving, customer-centric environments, pairing Agile with Lean...
Mark Fitzsimmons
Apr 10, 20252 min read


Strengthening Cybersecurity with Lean Six Sigma: Eliminating Human Behaviors that Jeopardize Systems
In today's digital age, cybersecurity has become a critical concern for organizations across every industry. While technological...
Mark Fitzsimmons
May 25, 20234 min read


7 Surefire Ways to Improve Your Operations
As organizations strive for operational excellence, many have turned to the Lean-Agile methodology. Lean-Agile emphasizes the importance...
Mark Fitzsimmons
May 15, 20233 min read


7 Proven Practices that Lead to a Successful Business Transformation
As someone who has investigated and reviewed the latest research on leading businesses through successful transformations, I have...
Mark Fitzsimmons
Apr 2, 20233 min read


What is a Chief Remote Officer and why you should consider having one?
So much has changed over the last 18 months. For many businesses and their employees, we saw a significant shift in the way they interact...
Mark Fitzsimmons
Sep 30, 20218 min read


A Business Strategy Pivot – The Covid-19 pandemic and the advent of a remote workforce
As businesses navigate through the COVID-19 Coronavirus pandemic and attempt to chart their course forward, there is a considerable...
Mark Fitzsimmons
Dec 30, 20204 min read


7 Ingredients needed to successfully launch any new initiative
Every organization, at one time or another, attempts to launch a new initiative because they believe it’s necessary to their immediate...
Mark Fitzsimmons
Dec 30, 20205 min read


Creating a Differentiated Customer Experience
Ask yourself, “What do you sell?” For many businesses, this seemingly straightforward question leads to their people listing the products...
Mark Fitzsimmons
Dec 30, 20203 min read


Stop Confusing People with Lean Six Sigma Jargon!
A funny thing happened on my way to becoming a Lean Six Sigma Master Black Belt. I learned a new language: Lean Speak. What’s fascinating...
Mark Fitzsimmons
Dec 30, 20203 min read


Process Improvement using Lean Six Sigma
Lean Six Sigma has been around for decades and has become the preeminent organizational improvement approach, even if it isn’t yet a...
Mark Fitzsimmons
Dec 30, 20203 min read


360 Degree Lean Startup
In the 21st, century every business will become a technology-based business. Retail businesses, for example, will need to create an...
Mark Fitzsimmons
Dec 30, 20203 min read
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