Founded & Led by Mark Fitzsimmons
360 Degrees Management Consulting works with clients to provide data-based solutions to the issues preventing them from achieving their goals. We bring excellence to the way employees perform their work, and the impact it has on the key stakeholders of the organization: employees, customers, owners, and the community. We create competencies through a fusion between technology, behavioral science, and data. The results are improved internal operations, a differentiated customer or user experience, and better financial performance.
Through his 20+ year career with Fortune 150 companies, Cummins Inc., General Motors, and Navistar, as well as with government; Mark has extensive experience in leading the development and execution of improvements in operations, quality, marketing, and customer experience strategies.
Mark’s professional credentials include: Certified Lean Six Sigma Master Black, trained in Agile development, Certified in the Net Promoter System customer loyalty methodology, and a Certified Credit Executive designation from the National Association of Credit Management. He holds a BA in Organizational Psychology and an MBA (Accounting).
Mark is a passionate advocate of organizational change and helping organizations create the cultural transformation needed to achieve their goals.
Want to learn more? Contact me today for an initial consultation.