Mark Fitzsimmons

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Join date: Oct 7, 2020

About

Mark Fitzsimmons brings extensive experience designing programs and leading complex initiatives across acquisitions, finance, human resources, operations, quality, technology, and customer experience.

Over a 20+ year career, Mark has worked with organizations ranging from technology start‑ups to large multinational enterprises, as well as across all levels of government. He is a seasoned presenter and facilitator who has trained and shared best practices with audiences worldwide; from C‑suite executives to front‑line teams.

Mark is a certified Project Management Professional (PMP) and Authorized Training Partner (ATP) through the Project Management Institute. He is also a Lean Six Sigma Master Black Belt, certified in Agile Development, the Net Promoter System® customer loyalty methodology, and holds the Certified Credit Executive designation from the National Association of Credit Management. Mark earned a BA in Organizational Psychology and an MBA with a concentration in Accounting.

Posts (27)

Jul 11, 2026 ∙ 7 min

Why So Many Well-Run Projects Still Fail to Deliver Value

A project can look healthy, right up until the moment everyone realizes it has failed. The schedule is green. The budget is under control. The team is closing action items and producing exactly what the plan called for. Then the product launches... and customers don't use it. The new process goes live... and employees quietly work around it. The facility opens... but operating costs erase the expected savings. The technology performs exactly as designed... and solves the wrong problem. None...

Jul 5, 2026 ∙ 4 min

Clarity Is the New Competitive Advantage

From Noise To Clarity There was a time when the companies with the most information usually won. That made sense; information was expensive. Market research took months. Reports arrived by mail. Data lived in filing cabinets, and finding the right document often depended on knowing who had the key. Today, information is almost free. Every manager has access to more data before breakfast than most executives saw in an entire year thirty years ago. Dashboards update by the minute. AI summarizes...

Jun 23, 2026 ∙ 5 min

The Future of Management Consulting: Why AI Will Increase the Demand for Human Judgment

As AI commoditizes analysis and information, the consultants who thrive will help organizations make better decisions, redesign workflows, and deliver measurable outcomes. Artificial Intelligence is transforming nearly every industry, and management consulting is no exception. As AI tools become more capable, many organizations are beginning to ask an important question: If clients can perform their own research, generate reports, analyze data, and create business plans using AI, what role...