Mark Fitzsimmons

Outcome by Design™ Let’s start with an uncomfortable truth. Most large-scale transformation efforts fail. McKinsey has reported for years that roughly 70% of transformations don’t achieve their intended outcomes. PMI’s research shows that a meaningful percentage of projects still miss their original goals and business intent, even in organizations that consider themselves mature. That’s not because leaders don’t care, and it’s not because teams aren’t working hard. It’s because most...

Organizations are spending more on training than ever, and still hearing a familiar complaint from leaders: “We trained them… so why isn’t anything changing?” That frustration isn’t just anecdotal. Corporate training spend in the U.S. has been reported at roughly $102.8B in the 2024–2025 period, continuing an upward trend. And yet, decades of research and practice show a stubborn pattern: most training doesn’t translate into sustained behavior change or measurable performance improvement....

Solving the Skilled Technician Shortage. Using an integrated framework to rebuild the workforce ecosystem.