About Us
Founded & Led by Mark Fitzsimmons
360 Degrees Management Consulting works with clients to provide data-based solutions to the issues preventing them from achieving their goals. We bring excellence to the way employees perform their work, and the impact it has on the key stakeholders of the organization: employees, customers, owners, and the community. We create competencies through a fusion between technology, behavioral science, and data. The results are improved internal operations, a differentiated customer or user experience, and better financial performance.
Through his 20+ year career with Fortune 150 companies, Cummins Inc., General Motors, and Navistar, Mark has worked with organizations that have ranged from start-ups to publicly traded companies as well as with government. Mark has extensive experience in leading the development and execution of improvements in operations, quality, marketing, and customer experience strategies.
Mark is a certified Project Management Professional, Lean Six Sigma Master Black, experienced in Agile Development, Certified in the Net Promoter System customer loyalty methodology, and has a Certified Credit Executive designation from the National Association of Credit Management. He holds a BA in Organizational Psychology and an MBA (Accounting).
Mark is a passionate advocate of organizational change and helps organizations create the cultural transformation needed to achieve their goals.
Want to learn more? Contact me today for an initial consultation.
Partnering in your Success
360 Degrees Management Consultants specializes in helping businesses improve their performance results through the improved design and execution of critical work.
We partner with our clients using proven strategies that generate sustainable solutions to the issues preventing them from achieving their goals. We bring excellence to the way employees perform their work and the impact it has on both the customer experience and the bottom line.
We apply a scientific approach to our client’s business, creating improvements to operations, marketing, and customer experience strategies.
Streamline operations by removing non-value-added activities to achieve greater employee productivity.
Conduct assessments to operations and identify cost reduction initiatives as well as opportunities to improve efficiencies across the organization.
Use data analytics and better process design to drive breakthrough improvement in the performance of critical business processes.
Lead workshops to facilitate change management and successful implementation of new initiatives.
Build and developing high-performing teams across a diverse client base.
Leverage Lean Six Sigma, Agile, Human-Centered Design methodologies to create continuous improvement.
Our clients realize a competitive advantage because they deliver a higher level of performance, reliability, and value to their customers.
As your partner, we will work with you through every step of the improvement journey. We help you by providing guidance, insight, and objectivity to increase sales, reduce costs, and generate profitable customer loyalty.
Organizational Excellence and Value Creation
Our clients our our number one priority, and our services prove just how committed we are to their success. Book an introductory meeting today to learn more about how we can make your business thrive.
Business and Process Improvement
Do you have a project or idea that you’d love to bring to life? Since the beginning, we've provided our clients with a wide range of consulting services. To find out more, get in touch.
Strategizing
Our services are customized to meet the specific needs of each client. We work collaboratively throughout the entire process and guarantee measurable results. Contact me to find out how we can help today.
The Work We Do
Whether there's a specific area of your business you'd like to improve, or you're looking to improve the fusion between you're online presence and a physical location, we've helped retail business from wedding dress designers to pet foods to automobile dealerships address the critical issues facing their business. From employee relations to operations to marketing to customer experience, we apply a bespoke approach tailored to your unique needs.
Retail
Contact Me
1702-1651 Harwood Street, Vancouver, Canada V6Y 1Y2
2 George Elliott, #9, Tel Aviv, Israel 6523604
Ph. 1 647 846 3754 - North America
Ph. +972 58 655 1037 - EMEA